1. Introduction
Welcome to the Atomixrace online store. These Terms and Conditions ("Terms") govern the manufacture and retail of motorcycle gear ordered through our website. By placing an order, you agree to be bound by these Terms.
2. Order Process
2.1. Placing an Order:
- Orders can be placed through the Atomixrace online store. You will receive a confirmation email upon successful placement of your order.
2.2. Order Acceptance:
- All orders are subject to acceptance by Atomixrace. We reserve the right to cancel or refuse any order for any reason at any time.
2.3. Custom Orders:
- Custom or personalized orders may require additional time for manufacturing. Specific terms for custom orders will be provided during the ordering process.
3. Pricing and Payment
3.1. Pricing:
- All prices are listed in the currency specified on the website and include applicable taxes unless otherwise stated. Prices are subject to change without notice.
3.2. Payment:
- Payment must be made at the time of order placement. We accept various payment methods as indicated on our website.
3.3. Discounts and Promotions:
- Discounts and promotions may be available periodically. These offers are subject to specific terms and conditions and may be withdrawn at any time.
4. Manufacture and Delivery
4.1. Manufacture:
- Manufacturing times may vary depending on the product. Estimated delivery times will be provided at the time of order confirmation.
4.2. Delivery:
- Delivery dates are estimates and not guaranteed. Atomixrace is not liable for delays caused by factors beyond our control, such as shipping carrier delays or customs processing.
4.3. Shipping:
- Shipping costs will be calculated at checkout and added to the total order amount. We offer various shipping options, which will be detailed during the checkout process.
5. Returns and Exchanges
5.1. Return Policy:
- Return/Replacement & Refund are accepted only within 15 days from the delivery date.
- In case of returns the shipping and handling costs are the responsibility of the buyer.
- The product must be returned in the original packing and should be as good as new with tags attached.
- Only visible defective items will be replaced, provided photo evidence is provided prior to returning the item.
5.2. Custom Orders:
- Custom or personalized products are non-returnable and non-refundable unless they are defective or were incorrectly manufactured.
- Photos must be provided with evidence of defect prior to returning the product.
5.3. Return Process:
- To initiate a return, contact our customer service team at support@atomixrace.com for instructions. Return shipping costs are the responsibility of the customer.
6. Warranty
6.1. Warranty Coverage:
- Atomixrace products are warranted for a period 3-months. This covers defects in workmanship when used under normal conditions. Warranty does not cover general wear and tear nor damage from unintended use or neglect.
6.2. Warranty Claims:
- To make a warranty claim, contact our customer service team at support@atomixrace.com with proof of purchase and details of the defect. Atomixrace will, at its discretion, repair or replace the defective product.
7. Liability
7.1. Limitation of Liability:
- Atomixrace is not liable for any indirect, incidental, or consequential damages arising from the use of our products. Our total liability is limited to the purchase price of the product.
7.2. Product Use:
- By purchasing Atomixrace products, you acknowledge that motorcycle riding involves inherent risks. Atomixrace is not responsible for injuries or damages resulting from the use of our products.
8. Intellectual Property
8.1. Trademarks and Copyrights:
- All content on the Atomixrace website, including trademarks, logos, and product descriptions, is the intellectual property of Atomixrace and protected by applicable laws.
8.2. Use of Content:
- You may not use, reproduce, or distribute any content from the Atomixrace website without prior written permission from Atomixrace.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising out of or related to these Terms will be subject to the exclusive jurisdiction of the courts located in Melbourne, Australia.
10. Changes to Terms
Atomixrace reserves the right to update or modify these Terms at any time without prior notice. The current version of the Terms will be available on our website, and your continued use of the site constitutes acceptance of any changes.
11. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at info@atomixrace.com
By placing an order on the Atomixrace online store, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Atomixrace.